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Handcrafted in small batches โ€ข Ritual-led womenโ€™s health

Privacy Policy

๐—ฃ๐—ฟ๐—ถ๐˜ƒ๐—ฎ๐—ฐ๐˜† ๐—ฃ๐—ผ๐—น๐—ถ๐—ฐ๐˜†

This Privacy Policy describes how ๐—˜๐—น๐—ฒ๐—ฎ๐—ป๐—ผ๐—ฟ ๐—”๐˜€๐—ต๐—น๐—ฒ๐˜† ๐—”๐—ฝ๐—ผ๐˜๐—ต๐—ฒ๐—ฐ๐—ฎ๐—ฟ๐˜† (โ€œweโ€, โ€œusโ€, or โ€œourโ€) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from eleanorashley.com.au (the โ€œSiteโ€), or otherwise communicate with us (collectively, the โ€œServicesโ€).

For the purposes of this Privacy Policy, โ€œyouโ€ and โ€œyourโ€ refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.

๐—–๐—ต๐—ฎ๐—ป๐—ด๐—ฒ๐˜€ ๐˜๐—ผ ๐—ง๐—ต๐—ถ๐˜€ ๐—ฃ๐—ฟ๐—ถ๐˜ƒ๐—ฎ๐—ฐ๐˜† ๐—ฃ๐—ผ๐—น๐—ถ๐—ฐ๐˜†

We may update this Privacy Policy from time to time to reflect changes to our practices, operations, legal requirements, or regulatory obligations. Any updates will be posted on this page, and the โ€œLast updatedโ€ date will be revised accordingly.

๐—›๐—ผ๐˜„ ๐—ช๐—ฒ ๐—–๐—ผ๐—น๐—น๐—ฒ๐—ฐ๐˜ ๐—ฎ๐—ป๐—ฑ ๐—จ๐˜€๐—ฒ ๐—ฌ๐—ผ๐˜‚๐—ฟ ๐—ฃ๐—ฒ๐—ฟ๐˜€๐—ผ๐—ป๐—ฎ๐—น ๐—œ๐—ป๐—ณ๐—ผ๐—ฟ๐—บ๐—ฎ๐˜๐—ถ๐—ผ๐—ป

We collect personal information in order to provide, improve, and operate our Services. The information we collect depends on how you interact with our Site and Services.

We may use your information to:
โ€ข Process orders and payments
โ€ข Provide customer support
โ€ข Communicate with you
โ€ข Improve our products and services
โ€ข Meet legal and regulatory obligations
โ€ข Protect our business and users

๐—ช๐—ต๐—ฎ๐˜ ๐—ฃ๐—ฒ๐—ฟ๐˜€๐—ผ๐—ป๐—ฎ๐—น ๐—œ๐—ป๐—ณ๐—ผ๐—ฟ๐—บ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ช๐—ฒ ๐—–๐—ผ๐—น๐—น๐—ฒ๐—ฐ๐˜

๐—œ๐—ป๐—ณ๐—ผ๐—ฟ๐—บ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ฌ๐—ผ๐˜‚ ๐—ฃ๐—ฟ๐—ผ๐˜ƒ๐—ถ๐—ฑ๐—ฒ ๐——๐—ถ๐—ฟ๐—ฒ๐—ฐ๐˜๐—น๐˜†

This may include:
โ€ข Name, email address, phone number, and shipping address
โ€ข Order and payment details
โ€ข Account information
โ€ข Customer support communications

Providing certain information is optional, however some features of our Services may not be available without it.

๐—›๐—ฒ๐—ฎ๐—น๐˜๐—ต & ๐—œ๐—ป๐˜๐—ฎ๐—ธ๐—ฒ ๐—œ๐—ป๐—ณ๐—ผ๐—ฟ๐—บ๐—ฎ๐˜๐—ถ๐—ผ๐—ป (๐—ง๐˜†๐—ฝ๐—ฒ๐—ณ๐—ผ๐—ฟ๐—บ)

When you complete consultation, intake, or assessment forms, we use Typeform to securely collect this information.

Typeform stores data on secure servers located in Ireland and the United States. Typeform complies with GDPR and applies medical-grade security standards, including encryption and strict access controls.

Your health-related information is used only to provide personalised services and is never sold or shared for marketing purposes.

๐—œ๐—ป๐—ณ๐—ผ๐—ฟ๐—บ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—–๐—ผ๐—น๐—น๐—ฒ๐—ฐ๐˜๐—ฒ๐—ฑ ๐—”๐˜‚๐˜๐—ผ๐—บ๐—ฎ๐˜๐—ถ๐—ฐ๐—ฎ๐—น๐—น๐˜†

We may collect information about how you interact with our Site, including:
โ€ข IP address
โ€ข Device and browser information
โ€ข Pages visited and actions taken

This information is collected using cookies and similar technologies to improve functionality and user experience.

๐—œ๐—ป๐—ณ๐—ผ๐—ฟ๐—บ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—™๐—ฟ๐—ผ๐—บ ๐—ง๐—ต๐—ถ๐—ฟ๐—ฑ ๐—ฃ๐—ฎ๐—ฟ๐˜๐—ถ๐—ฒ๐˜€

We may receive information from trusted third parties such as:
โ€ข Shopify (website and store hosting)
โ€ข Payment processors
โ€ข Analytics and marketing service providers

All third-party data is handled in accordance with this Privacy Policy.

๐—›๐—ผ๐˜„ ๐—ช๐—ฒ ๐—จ๐˜€๐—ฒ ๐—ฌ๐—ผ๐˜‚๐—ฟ ๐—œ๐—ป๐—ณ๐—ผ๐—ฟ๐—บ๐—ฎ๐˜๐—ถ๐—ผ๐—ป

We use your personal information to:
โ€ข Fulfil orders and manage accounts
โ€ข Provide customer support
โ€ข Communicate service updates
โ€ข Improve and personalise our Services
โ€ข Maintain security and prevent fraud

Marketing communications are optional, and you may unsubscribe at any time.

๐—–๐—ผ๐—ผ๐—ธ๐—ถ๐—ฒ๐˜€

We use cookies to operate and improve our Site. You can manage cookie preferences through your browser settings, however disabling cookies may impact site functionality.

๐—›๐—ผ๐˜„ ๐—ช๐—ฒ ๐—ฆ๐—ต๐—ฎ๐—ฟ๐—ฒ ๐—œ๐—ป๐—ณ๐—ผ๐—ฟ๐—บ๐—ฎ๐˜๐—ถ๐—ผ๐—ป

We may share personal information with trusted service providers where necessary to:
โ€ข Process payments
โ€ข Deliver products
โ€ข Provide technical support
โ€ข Comply with legal obligations

We do not sell your personal information.

๐—–๐—ต๐—ถ๐—น๐—ฑ๐—ฟ๐—ฒ๐—ปโ€™๐˜€ ๐——๐—ฎ๐˜๐—ฎ

Our Services are not intended for children. We do not knowingly collect personal information from children.

๐—ฆ๐—ฒ๐—ฐ๐˜‚๐—ฟ๐—ถ๐˜๐˜† & ๐——๐—ฎ๐˜๐—ฎ ๐—ฅ๐—ฒ๐˜๐—ฒ๐—ป๐˜๐—ถ๐—ผ๐—ป

We take reasonable steps to protect your personal information. However, no method of transmission is completely secure.

We retain personal information only for as long as necessary to provide our Services and meet legal obligations.

๐—ฌ๐—ผ๐˜‚๐—ฟ ๐—ฅ๐—ถ๐—ด๐—ต๐˜๐˜€

Depending on your location, you may have the right to:
โ€ข Access your personal information
โ€ข Request correction or deletion
โ€ข Withdraw consent
โ€ข Opt out of marketing communications

You may exercise these rights by contacting us.

๐—–๐—ผ๐—ป๐˜๐—ฎ๐—ฐ๐˜ ๐—จ๐˜€

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

๐—ถ๐—ป๐—ณ๐—ผ@๐—ฒ๐—น๐—ฒ๐—ฎ๐—ป๐—ผ๐—ฟ๐—ฎ๐˜€๐—ต๐—น๐—ฒ๐˜†.๐—ฐ๐—ผ๐—บ.๐—ฎ๐˜‚