๐ฃ๐ฟ๐ถ๐๐ฎ๐ฐ๐ ๐ฃ๐ผ๐น๐ถ๐ฐ๐
This Privacy Policy describes how ๐๐น๐ฒ๐ฎ๐ป๐ผ๐ฟ ๐๐๐ต๐น๐ฒ๐ ๐๐ฝ๐ผ๐๐ต๐ฒ๐ฐ๐ฎ๐ฟ๐ (โweโ, โusโ, or โourโ) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from eleanorashley.com.au (the โSiteโ), or otherwise communicate with us (collectively, the โServicesโ).
For the purposes of this Privacy Policy, โyouโ and โyourโ refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.
By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.
๐๐ต๐ฎ๐ป๐ด๐ฒ๐ ๐๐ผ ๐ง๐ต๐ถ๐ ๐ฃ๐ฟ๐ถ๐๐ฎ๐ฐ๐ ๐ฃ๐ผ๐น๐ถ๐ฐ๐
We may update this Privacy Policy from time to time to reflect changes to our practices, operations, legal requirements, or regulatory obligations. Any updates will be posted on this page, and the โLast updatedโ date will be revised accordingly.
๐๐ผ๐ ๐ช๐ฒ ๐๐ผ๐น๐น๐ฒ๐ฐ๐ ๐ฎ๐ป๐ฑ ๐จ๐๐ฒ ๐ฌ๐ผ๐๐ฟ ๐ฃ๐ฒ๐ฟ๐๐ผ๐ป๐ฎ๐น ๐๐ป๐ณ๐ผ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป
We collect personal information in order to provide, improve, and operate our Services. The information we collect depends on how you interact with our Site and Services.
We may use your information to:
โข Process orders and payments
โข Provide customer support
โข Communicate with you
โข Improve our products and services
โข Meet legal and regulatory obligations
โข Protect our business and users
๐ช๐ต๐ฎ๐ ๐ฃ๐ฒ๐ฟ๐๐ผ๐ป๐ฎ๐น ๐๐ป๐ณ๐ผ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป ๐ช๐ฒ ๐๐ผ๐น๐น๐ฒ๐ฐ๐
๐๐ป๐ณ๐ผ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป ๐ฌ๐ผ๐ ๐ฃ๐ฟ๐ผ๐๐ถ๐ฑ๐ฒ ๐๐ถ๐ฟ๐ฒ๐ฐ๐๐น๐
This may include:
โข Name, email address, phone number, and shipping address
โข Order and payment details
โข Account information
โข Customer support communications
Providing certain information is optional, however some features of our Services may not be available without it.
๐๐ฒ๐ฎ๐น๐๐ต & ๐๐ป๐๐ฎ๐ธ๐ฒ ๐๐ป๐ณ๐ผ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป (๐ง๐๐ฝ๐ฒ๐ณ๐ผ๐ฟ๐บ)
When you complete consultation, intake, or assessment forms, we use Typeform to securely collect this information.
Typeform stores data on secure servers located in Ireland and the United States. Typeform complies with GDPR and applies medical-grade security standards, including encryption and strict access controls.
Your health-related information is used only to provide personalised services and is never sold or shared for marketing purposes.
๐๐ป๐ณ๐ผ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป ๐๐ผ๐น๐น๐ฒ๐ฐ๐๐ฒ๐ฑ ๐๐๐๐ผ๐บ๐ฎ๐๐ถ๐ฐ๐ฎ๐น๐น๐
We may collect information about how you interact with our Site, including:
โข IP address
โข Device and browser information
โข Pages visited and actions taken
This information is collected using cookies and similar technologies to improve functionality and user experience.
๐๐ป๐ณ๐ผ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป ๐๐ฟ๐ผ๐บ ๐ง๐ต๐ถ๐ฟ๐ฑ ๐ฃ๐ฎ๐ฟ๐๐ถ๐ฒ๐
We may receive information from trusted third parties such as:
โข Shopify (website and store hosting)
โข Payment processors
โข Analytics and marketing service providers
All third-party data is handled in accordance with this Privacy Policy.
๐๐ผ๐ ๐ช๐ฒ ๐จ๐๐ฒ ๐ฌ๐ผ๐๐ฟ ๐๐ป๐ณ๐ผ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป
We use your personal information to:
โข Fulfil orders and manage accounts
โข Provide customer support
โข Communicate service updates
โข Improve and personalise our Services
โข Maintain security and prevent fraud
Marketing communications are optional, and you may unsubscribe at any time.
๐๐ผ๐ผ๐ธ๐ถ๐ฒ๐
We use cookies to operate and improve our Site. You can manage cookie preferences through your browser settings, however disabling cookies may impact site functionality.
๐๐ผ๐ ๐ช๐ฒ ๐ฆ๐ต๐ฎ๐ฟ๐ฒ ๐๐ป๐ณ๐ผ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป
We may share personal information with trusted service providers where necessary to:
โข Process payments
โข Deliver products
โข Provide technical support
โข Comply with legal obligations
We do not sell your personal information.
๐๐ต๐ถ๐น๐ฑ๐ฟ๐ฒ๐ปโ๐ ๐๐ฎ๐๐ฎ
Our Services are not intended for children. We do not knowingly collect personal information from children.
๐ฆ๐ฒ๐ฐ๐๐ฟ๐ถ๐๐ & ๐๐ฎ๐๐ฎ ๐ฅ๐ฒ๐๐ฒ๐ป๐๐ถ๐ผ๐ป
We take reasonable steps to protect your personal information. However, no method of transmission is completely secure.
We retain personal information only for as long as necessary to provide our Services and meet legal obligations.
๐ฌ๐ผ๐๐ฟ ๐ฅ๐ถ๐ด๐ต๐๐
Depending on your location, you may have the right to:
โข Access your personal information
โข Request correction or deletion
โข Withdraw consent
โข Opt out of marketing communications
You may exercise these rights by contacting us.
๐๐ผ๐ป๐๐ฎ๐ฐ๐ ๐จ๐
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
๐ถ๐ป๐ณ๐ผ@๐ฒ๐น๐ฒ๐ฎ๐ป๐ผ๐ฟ๐ฎ๐๐ต๐น๐ฒ๐.๐ฐ๐ผ๐บ.๐ฎ๐