๐ฅ๐ฒ๐๐๐ฟ๐ป๐ + ๐ฅ๐ฒ๐ณ๐๐ป๐ฑ๐
Our products are made to order in small batches to ensure the highest quality and freshness. Because each item is handcrafted with care, we ask that you choose thoughtfully before purchasing.
We have a ๐ฏ๐ฌ-๐ฑ๐ฎ๐ return policy, which means you have ๐ฏ๐ฌ days after receiving your item to request a return.
๐๐น๐ถ๐ด๐ถ๐ฏ๐ถ๐น๐ถ๐๐ ๐ณ๐ผ๐ฟ ๐ฅ๐ฒ๐๐๐ฟ๐ป๐
To be eligible for a return, your item must be in the same condition that you received it โ ๐๐ป๐๐๐ฒ๐ฑ, ๐๐ป๐ผ๐ฝ๐ฒ๐ป๐ฒ๐ฑ, with tags, and in its original packaging. Youโll also need your receipt or proof of purchase.
๐๐ผ๐ ๐๐ผ ๐ฆ๐๐ฎ๐ฟ๐ ๐ฎ ๐ฅ๐ฒ๐๐๐ฟ๐ป
To start a return, please contact us at ๐ถ๐ป๐ณ๐ผ@๐ฒ๐น๐ฒ๐ฎ๐ป๐ผ๐ฟ๐ฎ๐๐ต๐น๐ฒ๐.๐ฐ๐ผ๐บ.๐ฎ๐.
If your return is accepted, weโll provide a return shipping label and instructions for sending your package. Items sent back without requesting a return first will not be accepted.
You can always reach out to us at ๐ถ๐ป๐ณ๐ผ@๐ฒ๐น๐ฒ๐ฎ๐ป๐ผ๐ฟ๐ฎ๐๐ต๐น๐ฒ๐.๐ฐ๐ผ๐บ.๐ฎ๐ for any return-related questions.
๐๐ฎ๐บ๐ฎ๐ด๐ฒ๐ & ๐๐๐๐๐ฒ๐
Please inspect your order upon reception and contact us immediately if your item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
๐๐ ๐ฐ๐ฒ๐ฝ๐๐ถ๐ผ๐ป๐ / ๐ก๐ผ๐ป-๐ฅ๐ฒ๐๐๐ฟ๐ป๐ฎ๐ฏ๐น๐ฒ ๐๐๐ฒ๐บ๐
Due to the handcrafted and personal nature of our products, certain items cannot be returned unless damaged on receival. This includes:
โข Custom or made-to-order products
โข Personal care and beauty items
Unfortunately, we cannot accept returns on ๐ณ๐ถ๐ป๐ฎ๐น ๐๐ฎ๐น๐ฒ items.
๐๐ ๐ฐ๐ต๐ฎ๐ป๐ด๐ฒ๐
The fastest way to ensure you receive the item you want is to return the item you have. Once the return is accepted, you may place a separate order for the new item.
๐ฅ๐ฒ๐ณ๐๐ป๐ฑ๐
Once we receive and inspect your return, weโll notify you of the approval status.
Approved refunds will be processed to your original payment method within ๐ญ๐ฌ business days. Please note that your bank or credit card provider may take additional time to post the refund.
If more than ๐ญ๐ฑ business days have passed since your return was approved, please contact ๐ถ๐ป๐ณ๐ผ@๐ฒ๐น๐ฒ๐ฎ๐ป๐ผ๐ฟ๐ฎ๐๐ต๐น๐ฒ๐.๐ฐ๐ผ๐บ.๐ฎ๐.